Example Backlog Item

Add SSO support for enterprise customers.

Context

Enterprise prospects have requested SAML/OIDC. This unlocks a segment with 3x ARPU.

ICE Score

• Impact: 8 — Unlocks enterprise segment
• Confidence: 7 — Clear demand from sales
• Ease: 6 — Well-documented patterns, 2–3 weeks

Acceptance Criteria

• SAML 2.0 IdP integration
• OIDC support
• Admin UI for org SSO config